How to Manage Remote Teams for Better Performance – January 15 on


Suddenly you and your team are working remotely. This webinar provides tips on how to support your team with empathy and understanding during this difficult time. You will learn how to establish clear expectations for working at home, to stay connected with your team and to promote teamwork to achieve results, while remaining flexible.

Why you should Attend

To protect our health, more and more companies are asking employees to work remotely. This presents new challenges from many perspectives from technical requirements to how to stay in touch and produce results. Managers are trying to keep their teams connected and motivated and could use some guidelines on how to face these issues.

Areas Covered in the Session

  • Set boundaries for work and personal life
  • Demonstrate understanding and empathy
  • Set clear expectations
  • Create a support system for individuals
  • Promote collaboration for remote teams
  • Set up a system to solve issues

Who Will Benefit

  • Managers working with remote teams

Speaker Profile

Paula Connolly, Trainer for Mackay Byrne Group, has over 25 years of experience in professional development training. She has a Bachelor of Business Administration degree from Acadia University and Certificates in Adult Education and Professional Courseware Design, Emotional Intelligence and Personality Dimensions. Paula presents classroom and webinar seminars to help participants improve their communication, leadership and productivity skills.

Paula has a dynamic speaking style and engages her audience while sharing insights and tools that participants can use when they return to their office. She has presented productivity and time management seminars to many clients including the Ministry of Community and Social Services, Health Canada, Public Service and Procurement Canada, Financial Services Commission of Ontario, Associations, Ontario Chartered Professional Accountants and the Canada School of Public Service.

Mackay Byrne Group is a Canadian based training company with over 30 outstanding professional development programs.

Virtual Image and Networking Skills – Manulife, Scotia Wealth, CPA Ontario are just a few of our clients benefitting from MBG’s 2021 professional development seminars.

Professional Presence: The Essentials of Credibility, Composure and Confidence on January 12th

To be self-confident in professional and social situations is a feeling of freedom- freedom to be you. To be encumbered by concerns of how you look, how you act, what to say, how to say it, etc. constrains your willingness to get involved, to be creative, to be assertive, ultimately to be yourself. This workshop takes the pressure off by giving you the easy to implement strategies of looking your best, conversing with confidence, and dining with grace. Learn how to network for results, listen to create goodwill, and make introductions with flair. Knowing you’re making the right impression with ease and comfort provides you with the psychological and emotional space to be yourself. This workshop is designed by choosing elements from our other full day workshops to create a customized experience for participants.

Top Three Emotional Intelligence (EQ) Skills Needed in Business – CPA Webinar, January 14

Strategies to Effectively Work and Present Remotely – CPA Webinar, January 21

December 17th, – Presentation Skills for Professionals: Live and Virtual Delivery

December 16th, How to Manage Remote Teams for Better Performance for CPA Ontario

Thursday, December 10th CPA Ontario , Emotional Intelligence in Difficult Situations: Serenity, Courage, Wisdom

Want to learn how asking the right questions at the right time can build your emotional foundation with existing, or prospective clients? Sign up on and attend a session on December 10! To register, you would need to have a CPA Ontario account. If you don’t already have one, you can create an account . If you have any further questions, feel free to contact live webinar, December 1 – Professional Presence: The Essentials of Credibility, Composure and Confidence

Presence is personality projected. A presence that speaks well of an individual is one that projects credibility, composure, and confidence. These behaviors are not spoken but rather are displayed through the sum total of the individual. This persona is built on a healthy foundation of positive self esteem and rational thinking. Attending meetings, delivering presentations, conversing with colleagues: all these work events provide an opportunity to promote presence. Our appearance, non-verbal communication, voice and words all combine to demonstrate our persona and as such much be constructed in a way that consistently sends the right message.

Click here to visit and attend this webinar!

Learn how to keep your composure and self-confidence high in the midst of hardship; how to identify and overcome your self-imposed barriers and limits. Learn to create win-win solutions with everyone you work with. In this exciting talk, you’ll learn how to confidently express your ideas and feelings; deal with negative, aggressive and difficult people; never feel the need to make excuses, over-explain, or over-apologize. You’ll learn how to speak about your accomplishments with accuracy and confidence.

Participants will…
• Maximize our impressions management skills
• Appreciate the role of appearance in building credibility
• Explore the role of non verbal communication in enhancing composure and confidence
• Understand self-concept and its influence on our work
• Recognize the importance of emotions in the workplace
• Be politically savvy through assertive communication
• Deal rationally and effectively with difficult people.
• Prevent communication breakdowns
• Identify and dispute the fallacies that create debilitative emotions
• Incorporate rational thinking to maintain emotional control
• Create and maintain a communication climate of support rather than defensiveness
• Maintain control in difficult to control situations
• Manage expectations throughout the process to circumvent excessive demands
• Use professional integrity as a tool to disarm difficult interactions
• Communicate assertive statements to clarify expectations clearly
• Explore win-win outcomes to deal with unreasonable requests