LIVE WEBINAR: The Psychology of Perception, The Primacy of Appearance and Decorum

Nov. 4th is fine at 1:00 p.m.

This webinar is designed to create awareness of the social expectations and protocols of professional interactions while also providing participants with the comfort and confidence to perform well during these events.

Professional Image & Networking Protocols for 100 Relationship Managers with Scotia Wealth

Scotia Wealth seminar at the Albany Club in Toronto on October 16th, 2019 The title is:
Professional Image & Networking Protocols for 100 Relationship Managers with Scotia Wealth

LIVE WEBINAR: Emotional Intelligence, The three Most Important EQ Skills needed in Business Today

Date: Tuesday, October 15, 2019
Time: 10:00 AM PDT | 01:00 PM EDT
Duration: 60 Minutes
Instructor: Paul Byrne


Most people realize that being emotionally smart helps in business, and there’s no shortage of empirical evidence to suggest that this realization is pretty accurate. The real question is: can people learn to be more emotionally smart? The answer is, yes. As with all forms of intelligence, there is a natural aptitude, nature, and a learned component, nurture. Individuals displaying high emotional quotients likely got lucky in both areas, born with the abilities and surrounded by good role models. Another way to boost your skills is by attending an experiential webinar that provides a nurturing of abilities.

Toronto Finance Association Business Etiquette and Networking Skills – July

Annual skill-building event for students. The topic this year is business etiquette (a topic identified by employers as a critical skill for early talent to develop) using our Professional Etiquette and Performance Networking program.

Sprott School of Business – July – Carleton U – Executive Education – Professional Image, Networking and Social Protocols

Administrative Professionals Day Seminar on Emotional Intelligence at the National Research Council

April – National Research Council

Administrative Professionals Day

Emotional Intelligence: the most important EQ skills needed in business today and Attitude: The Power of Choice in your Life.

How to have a Successful Summer: Making a Great First Impression

Lynne Mackay is pleased to host a Business Etiquette Session for incoming Summer Students: How to have a Successful Summer: “Making a Great First Impression” This session is designed to help students get comfortable with the internal social events and receptions they’ll be attending over the summer.

The Art of One Way Transmission: Practical Primacy

The beginning of interactions is important…the most important. The primacy effect states that people will remember and be more influenced by the beginning of an interaction than any other part. This high impact three hour workshop provides practical advice all professionals can use to begin any interaction in the best possible way. Interactions include meeting a person for the first time, the opening of a presentation, a voice message, writing an email, presenting on skype. Knowing what to say, and how to say it at the beginning breeds the confidence and composure needed for the rest of the interaction.