Professional Presence: The Essentials of Credibility, Composure and Confidence

Presence is personality projected. A presence that speaks well of an individual is one that projects credibility, composure, and confidence. These behaviors are not spoken but rather are displayed through the sum total of the individual. This persona is built on a healthy foundation of positive self esteem and rational thinking. Attending meetings, delivering presentations, conversing with colleagues: all these work events provide an opportunity to promote presence. Our appearance, non-verbal communication, voice and words all combine to demonstrate our persona and as such much be constructed in a way that consistently sends the right message.

Learn how to keep your composure and self-confidence high in the midst of hardship; how to identify and overcome your self-imposed barriers and limits. Learn to create win-win solutions with everyone you work with. In this exciting talk, you’ll learn how to confidently express your ideas and feelings; deal with negative, aggressive and difficult people; never feel the need to make excuses, over-explain, or over-apologize. You’ll learn how to speak about your accomplishments with accuracy and confidence.

This seminar will prepare staff to deliver a high-end experience for their guests at events through focused etiquette training.

Toronto, ON

Art of the Cocktail: Business Development in the Social Arena

Managing the impression you make and maximizing your ‘like-ability’ are the keys to making every networking opportunity consistently profitable. First impressions really are important. The way you greet people can set the tone for the entire interaction that follows. If you make a poor initial impression, you may spend the rest of your time overcoming it.

Meet and mingle with your colleagues while you learn from the pros. Brush up on the protocols of introductions, business card exchange, conversation management, and more. Learn the secrets to business development through rapport building.

Dining Etiquette: Maintaining a Positive Impression

In this fun and interactive workshop you will be given tips on putting your best foot forward with the non-verbal communication, effective introductions, table small talk, serving yourself at a buffet, dining demeanour and behaviours that will make you confident in any business social situation. You’ll learn the differences of attending larger group buffet venues and smaller dining situations.

Conversing with your clients at the dinner table is always an opportunity to create and strengthen the relationship, or to inadvertently weaken it. Understanding the ingredients of good conversation, knowing what to say and when, directing and redirecting the interaction, and being capable when it becomes difficult, are the hallmarks of excellent dining etiquette.

Emotional Persuasion: The most important EQ skills needed in business today

Incorporate the gold standard of emotional intelligence into your life: Empathy. Like a rare commodity this skill predominates in high-performers but is available to all. Learn how to incorporate empathy into your thinking and witness the personal and professional growth then ensues.

Being persuasive is clearly one of the more important of the professional attributes. And yet, most professionals miss opportunities to capitalize on the emotional triggers that others use when making decisions. We’ll explore the subtle, yet powerful, persuasive strategies that increase the likelihood of others saying, ‘Yes’ to our compliance requests.

Presentation Skills for Professionals

Do your presentations have the impact you intend? Does your delivery grab and hold your audience’s attention? Do your words motivate audiences to action? Your professional image can be either built or undermined by your presentation abilities. This highly successful workshop, customized for professionals, will enhance your presentation skills and give you the insights you need to project a confident professional image in any speaking circumstance. We’ll cover everything you need to know to deliver any presentation with clarity, persuasiveness, and confidence.

This course is designed for professionals with an emphasis on focusing on an objective to inform or persuade, analyzing an audience to match message to needs, developing visuals to enhance your message, and projecting competence through body language and voice.

The first step in effective time management is to recognize that we are the ones primarily responsible for our own time problems – not the other people. By managing ourselves more effectively with respect to time, we can greatly increase our accomplishments within a given time frame.

The first step in effective time management is to recognize that we are the ones primarily responsible for our own time problems – not the other people. By managing ourselves more effectively with respect to time, we can greatly increase our accomplishments within a given time frame.