This workshop gets to the heart of what matters most in our daily interactions with colleagues, clients, family and friends….emotion. Our emotional abilities are learned, and can be improved with knowledge and practice. Make yourself a better leader with a better understanding of these 3 key areas:
- Resilience – overcoming self-imposed barriers;
- Empathy – Listen to make every person feel important and understood;
- Curiosity – Recognize the power of small talk for building relationships.
The Art of One-Way Transmission: The beginning of interactions is important….the most important. Learn the simple to implement skills of organizing a one-way transmission to motivate others to pay full attention to your message. When to say What! Impress all with your ability to simplify the complex, get to the heart of the matter, and motivate receivers to want to pay attention.