Join the ranks of these successful companies. Choose a category of one company: Mackay Byrne Group.

“It was great to meet you yesterday. Thank you so much for the fabulous presentation yesterday. We all appreciated it.”

Adam HalpertAssociate Director, MBA Career Services, Desautels Faculty of Management - McGill University

Lynne provides insightful coaching practices in networking, dining acumen and professional perception. She coaches on relevant and academically researched topics, which provide high value to business professionals to improve in their interaction skills to improve client retention and attain new clients through ethical and ‘smart’ professional interactions. This was one of my best training sessions with TD bank.

Eddie JangCommercial Banking Group, TD Bank

All feedback I have heard is that the content and delivery of the writing workshop was exceptional and well-received. Susan was very pleased that so much was accomplished in 3 hours. She firmly believes that the material learned will help staff communicate more effectively. The content was bang-on for the type of writing we are expected to do daily.

Terri-Lyn FindlayExecutive Assistant | Human Resources, NOVATECH

“MBG provided a relevant and topical presentation at our annual national conference. Our team was visibly engaged throughout the session, and appreciated the ability to practice – in the moment – the techniques and lessons facilitated by Paul Byrne.”

Managing Director, National SalesRenaissance Investments

Lynne and Paul have rated highly at our annual conference in Banff for several years for their presentations on imaging, networking, and e-mail communications.

JimNational Director Professional Practise, Collins Barrow National Cooperative Inc.

“…the feedback from the sessions were great, thanks for your services!!!”

Director Field Services, Central RegionMTS Allstream Canada

“…the course has been well received and a real motivator for the staff.”

Senior Manager, Field Operations Process & Change ManagementMTS Allstream Canada

“The most useful professional three hours I’ve ever spent. I’ve left the session with new insight and effective strategies to deal with all my clients.”

Astra Zeneca

“I wanted to take a moment to thank you for the Professional Image Seminar and to let you know the overwhelming positive responses that I have received.”

David OrcuttVice-President, Bombardier Inc.

“I don’t believe I have ever received as much positive feedback on a training program as I have this one. As a whole, everyone felt this contributed as much to their personal benefit as it did their professional benefit.”

Vice-President, Product SupportBombardier Inc.

We have worked with Lynne on a number of occasions and her group, Mackay Byrne is one of Canada’s leading authorities on business etiquette. Our MA that attended last year’s conference will be familiar with her outstanding level of knowledge in all things etiquette.

Kelly RobinsonRegional Vice President │CIBC

“It was great working with you, too. I’ve already started to put some of what I learned from you into practice. Many thanks for your honest, direct and savvy approach. I will be in touch about your other services. Would you also let me know about the services and rates of your colleague as I’m interested in developing my speaking skills and projecting authority.”

Heidi LasiPresident, Communicarium

“CNW’s sales team attends many social events as part of their overall job responsibilities. To be sure we make the most of these opportunities; I went looking for a coach to help them improve their networking skills. As testimony to her obvious networking talent, Lynne and I were just strangers in an airport until we began chatting. A few weeks later, she conducted an energetic, interactive session at our annual sales conference on networking, social etiquette and professional attire. The team loved the session and took away many valuable lessons that they were able to put into play right away.”

Sharlene DozoisVice President Sales CNW Group

“Material was relevant and easy to understand. The presenter was extremely knowledgeable and very entertaining.”

Federal Government, HRDC

“Realizing our employees and their positions are very diverse, you successfully addressed everyone at a very personal level. Your ability for discussing intimately sensitive issues with tact and taste is quite unique. Employees are still talking about your seminars.”

Director, Human ResourcesHusky Injection Molding Systems Ltd.

“Lynne’s presentation on Performance Networking and Social Skill was dynamic and informative. It provided students with an opportunity to learn valuable and practical etiquette and business networking skills in an engaging, interactive atmosphere.”

Gina RogakusManager, PG&M, McMillan LLP.

“The session leader engaged our employees in a humorous, professional and insightful session. The feedback received from the 100 plus attendees was very positive, both as to the content and the manner in which it was delivered.”

Theresa BergeronLearning and Organizational Development Advisor, Corporate Planning Natural Resources Canada

“The seminar was presented extremely well and specific to our group’s requirements.”

Ontario Power Generation

Hi Lynne, First and foremost – nothing but “beyond stellar” feedback from our event – even though I’m not a baseball fan, I have to say that you “knocked the cover off the ball” – thank you. You were wonderful, I cannot thank you enough for your patience and help. Thanks again!

Patrick OConnell, MBA, MADistrict Vice President, Mackenzie Investments

“Extremely practical information presented in an exceptionally professional manner.”

Pfizer Canada

“In my travels with different representatives this week, I gained further comments on Paul and the fact that he is an excellent facilitator who brought a lot of fun into the session. Everyone is interested in seeing Paul again, and head office is interested in rolling out Paul’s program at a national level.”

Shari IrwinRegional Manager, Pfizer Pharmaceuticals

“Thank you for making our Connections Conference such a success. We have recently completed our conference surveys, and I am delighted to say that more than 85% of our participants confirmed that they left your session with specific take-aways they planned to incorporate into their business immediately. This is a tremendous impact from such a large and diverse group of sales professionals.”

Wendi BaconRegional Vice President, Atlantic Canada RBC Royal Bank

“Our clients confirm that Lynne Mackay’s seminars have assisted them in gaining greater poise, authority and self-confidence during the career transition process. They have consistently rated Lynne’s seminars to be outstanding.”

Jeffrey SingerRegional Managing Principal, Right Management Consultants

“You did a superior job of combining our request for a Business Professional Image and Communications Skills seminar. Our National Sales Manager, Account Executives and Trust Officers all had positive comments on the afternoon.”

Senior Account Executive Personal Trust ServicesTD Trust Company

Thank you very much for speaking at the TD Associate Training Session for Commercial Banking last week in Toronto. I cannot describe how impactful your lesson was.

I used your networking tactics on the train. What started as talking to a complete stranger with nothing in common, ended in an invitation to a jazz grand opening party and wonderful career advice. I am now in the middle of analyzing my wardrobe based on the wonderful advice you gave about colours and the five levels of business attire. I also made sure to tell Doug that your session was the most beneficial for the class.

I am very excited to read, watch, and learn more through your website.

AssociateAgriculture Services | TD Canada Trust

I wanted to thank you and Paul for a fantastic seminar on Tuesday.  We have gotten very positive feedback from many people.

Cecile BakerDirector I Investment Banking I TD Securities (USA) LLC

“I attended numerous workshops on the theme of effective communication in the past. However, Paul’s presentation easily surpassed all the others. His approach to an arguably hackneyed topic is refreshing and erudite; his material is innovative and substantial; his standards are extremely high. He is clearly passionate about his work and transmits his enthusiasm to his audience. The response from our group, which consisted of young lawyers, was extremely favourable. ”

Cassandra LacombeInternationally Trained Lawyers’ Program ("ITLP"), Faculty of Law, University of Toronto

“…attended the event that Scotia held about 3 or 4 years ago for WCM called the “Art of the Cocktail”. It is still one of my favourite learning experiences and one I often quote from to share my networking tips with various WCM members. Lynne comes highly recommended and I am excited to have the opportunity to work with her again for another WCM event.”

Martha FellCEO, Women in Capital Markets

“Lynne presented the Colours Assessment to a group of my top clients.  We all found it extremely engaging and useful.  Whether for business or personal, this session provides the participants with insights and ideas that they will be able to use forever.  Lynne herself is such a professional, positive person and presenter.  I very much valued her fun approach to our event.  Truly great to work with.  Thank you for adding such great value to our Session, Lynne!”

Ryan Leesui, MBADistrict Vice President | Retail Sales, Mackenzie Investments

We had four very successful conferences across the county, and I want to thank you for your significant contribution to the success.  It is amazing where you lead us, Lynne: it doesn’t matter where I go around the office they are talking about where to place the napkin and  how to eat the soup. Again many thanks.

Sally Scotland, BBA, MIR, CHRPNational Manager Professional Development

The best consultant training I’ve participated in based on quality and how practical/applicable the content.

I will apply the email and presentation approaches every day!

Participant, Art of One-Way Transmission, December 2016TD Bank

Thank you for delivering such an outstanding learning experience to the 2017 Associates.  They were still oozing with excitement today from their takeaways from your session.

David MarsiSenior Manager, Training Initiatives – Business Effectiveness Design, Scotia Wealth Management™ | The Bank of Nova Scotia