The beginning of interactions is important…the most important. The primacy effect states that people will remember and be more influenced by the beginning of an interaction than any other part. This high impact three hour workshop provides practical advice all professionals can use to begin any interaction in the best possible way. Interactions include meeting […]
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Entries by MBGSiteAdministrator
Building a Referral Business for Genworth Canada in April To galvanize professional support from existing and prospective clients is the best and easiest way to grow your business. Given this is the case, it’s surprising that 80% of clients would give a referral, yet only 20% are ever asked. The resistance to ask is based […]
Paul Byrne presenting the Business Writing Made Easy seminar for The Catalyst Capital Group Inc. in Toronto, Ontario. The presentation was great. Everyone really enjoyed it and hopefully took away something useful to incorporate in their everyday life. Stevie, Executive Assistant, The Catalyst Capital Group Inc.
Personality Traits through Colour Analysis with CRA on January 30th in Ottawa. Colour reading for a team and then personality traits associated to each season.
The imperative to communicate with customers is increasing. Customers do appreciate being informed, but only when the information is relevant, profitable, and well communicated. Don’t risk alienating customers with poorly executed communication. Learn the skills to be clear, concise, and appropriate when informing customers. Explore how you are perceived through email, Skype, text messaging or […]
9th Annual 2019 Winter Summit Final Education Program Emotional Persuasion: The most important EQ skills needed in business today Incorporate the gold standard of emotional intelligence into your life: Empathy. Like a rare commodity this skill predominates in high-performers but is available to all. Learn how to incorporate empathy into your thinking and witness the […]
continuing Education for the OFSA december webinar PROFESSIONAL PRESENCE: The Essentials of Credibility, Composure and Confidence Wednesday Dec 12, 2018 @ 1:00 PM Presenter: Mr Paul Byrne is a senior partner and trainer with MacKay Byrne Group; he is also a professor of communications skills in Ottawa, Ontario. As a professor, he’s been formally recognized […]
Mackay Byrne Group Inc.
328 Frank Street
Tel: 613 233 2563 Fax: 613 821 2334
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