April – National Research Council Administrative Professionals Day SeminarEmotional Intelligence: the most important EQ skills needed in business today and Attitude: The Power of Choice in your Life.
Lynne Mackay is pleased to host a Business Etiquette Session for incoming Summer Students: How to have a Successful Summer: “Making a Great First Impression” This session is designed to help students get comfortable with the internal social events and receptions they’ll be attending over the summer.
The beginning of interactions is important…the most important. The primacy effect states that people will remember and be more influenced by the beginning of an interaction than any other part. This high impact three hour workshop provides practical advice all professionals can use to begin any interaction in the best possible way. Interactions include meeting […]
Building a Referral Business for Genworth Canada in April To galvanize professional support from existing and prospective clients is the best and easiest way to grow your business. Given this is the case, it’s surprising that 80% of clients would give a referral, yet only 20% are ever asked. The resistance to ask is based […]
Paul Byrne presenting the Business Writing Made Easy seminar for The Catalyst Capital Group Inc. in Toronto, Ontario. The presentation was great. Everyone really enjoyed it and hopefully took away something useful to incorporate in their everyday life. Stevie, Executive Assistant, The Catalyst Capital Group Inc.
Personality Traits through Colour Analysis with CRA on January 30th in Ottawa. Colour reading for a team and then personality traits associated to each season.
The imperative to communicate with customers is increasing. Customers do appreciate being informed, but only when the information is relevant, profitable, and well communicated. Don’t risk alienating customers with poorly executed communication. Learn the skills to be clear, concise, and appropriate when informing customers. Explore how you are perceived through email, Skype, text messaging or […]
Administrative Professionals Day Seminar on Emotional Intelligence at the National Research CouncilApril 24, 2019 - 10:30 am
How to have a Successful Summer: Making a Great First ImpressionApril 4, 2019 - 12:29 am
The Art of One Way Transmission: Practical PrimacyApril 4, 2019 - 12:27 am
Business Development: The Essentials of Building a Referral BusinessApril 4, 2019 - 12:24 am