Entries by MBGSiteAdministrator

The Art of One Way Transmission: Practical Primacy

The beginning of interactions is important…the most important. The primacy effect states that people will remember and be more influenced by the beginning of an interaction than any other part. This high impact three hour workshop provides practical advice all professionals can use to begin any interaction in the best possible way. Interactions include meeting […]

Seminar – Genworth Canada – January 17, 2019 (The Art of One-Way Communication. Writing Essentials, Speaking Essentials and Business Professional: Promoting Your Best Self) Toronto, ON

The imperative to communicate with customers is increasing. Customers do appreciate being informed, but only when the information is relevant, profitable, and well communicated. Don’t risk alienating customers with poorly executed communication. Learn the skills to be clear, concise, and appropriate when informing customers. Explore how you are perceived through email, Skype, text messaging or […]