Entries by MBGSiteAdministrator

Seminar – Genworth Canada – January 17, 2019 (The Art of One-Way Communication. Writing Essentials, Speaking Essentials and Business Professional: Promoting Your Best Self) Toronto, ON

January 7, 2019 /in /by

The imperative to communicate with customers is increasing. Customers do appreciate being informed, but only when the information is relevant, profitable, and well communicated. Don’t risk alienating customers with poorly executed communication. Learn the skills to be clear, concise, and appropriate when informing customers. Explore how you are perceived through email, Skype, text messaging or […]

CSAE Trillium Winter Summit Presentation – Friday, February 15th, 2019 in Burlington ON

November 27, 2018 /in /by

9th Annual 2019 Winter Summit Final Education Program Emotional Persuasion: The most important EQ skills needed in business today Incorporate the gold standard of emotional intelligence into your life: Empathy. Like a rare commodity this skill predominates in high-performers but is available to all. Learn how to incorporate empathy into your thinking and witness the […]

December Webinar PROFESSIONAL PRESENCE: The Essentials of Credibility, Composure and Confidence – December 12

November 27, 2018 /in /by

continuing Education for the OFSA december webinar PROFESSIONAL PRESENCE: The Essentials of Credibility, Composure and Confidence Wednesday Dec 12, 2018 @ 1:00 PM Presenter: Mr Paul Byrne is a senior partner and trainer with MacKay Byrne Group; he is also a professor of communications skills in Ottawa, Ontario.  As a professor, he’s been formally recognized […]

PMI OVOC 2018 Symposium: Emotional Intelligence & Art of One Way Transmission

September 4, 2018 /in /by

This workshop gets to the heart of what matters most in our daily interactions with colleagues, clients, family and friends….emotion. Our emotional abilities are learned, and can be improved with knowledge and practice. Make yourself a better leader with a better understanding of these 3 key areas: Resilience – overcoming self-imposed barriers; Empathy – Listen […]