YOUR FACILITATORS

 

With over 35 cumulative years' experience in image consulting and image communications, Lynne Mackay and Paul Byrne are recognized experts in their field.

 

"The session leader engaged our employees in a humorous, professional and insightful session. The feedback received from the 100 plus attendees was very positive, both as to the content and the manner in which it was delivered."

 

Theresa Bergeron
Learning and Organizational Development Advisor,
Corporate Planning
Natural Resources Canada

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LYNNE MACKAY

 

Ms. Lynne Mackay specializes in the delivery of individual consultations and seminar programs that enhance a company's human resource credibility.

 

These include personal image, performance communications, networking, and business etiquette/professional behaviour programs. Ms. Mackay has traveled extensively in her 23 years of working with many Fortune 500 companies across North America. She has a 25-year background in personal appearance and image development and has counselled top executives in many well-known corporations. Her in-house seminars are dynamic and effective, providing valuable practical insights that can be applied by all who attend.

 

 

 

PAUL BYRNE

 

Mr. Paul Byrne is a senior partner and trainer with Mackay Byrne Group; he is also a professor of communications skills in Ottawa, Ontario. As a professor, he’s been formally recognized for outstanding achievements in teaching and curriculum design. Corporate clients have been consistently rewarded with his ability to translate academic theory and psychological research into practical communication techniques for the workplace. His training design and delivery skills have been applauded by clients coast to coast.


His personal belief is that enhanced communication competence is a result of a heightened self-awareness, an appreciation of benefits (personal and organizational), and knowledge of easy to understand communication techniques and strategies. To this end, he consistently creates an environment that is psychologically safe, highly participatory, and above all, professionally relevant.

 

Paul has been facilitating personal communication skills training for over sixteen years.

 

 

PUBLICATIONS

 

First Impressions, Canadian Bankers Association Guidelines on Appearance and Its Impact on Service, Bell Canada Image for Professional Women (interactive CD) Image: Your Competitive Edge, Canadian Professional Sales Association The Power of Your Image, Canadian Dental Association Publication Professional Image Guide, Canada Mortgage and Housing Corporation (CMHC) The Professional Image of the Technician, Association of Field Service Management We Dress For Business, Bombardier Inc.

 

 

 

He has:
A Masters Degree in Adult Education
Enhanced the communication presence and competence of thousands of individuals nationwide.


Publications
Applied Coaching for the Workplace, Applied Communications Skills for the Workplace, Applied Leadership for the Workplace, Applied Mentoring for the Workplace, Applied Organizational Development for the Workplace, Make a Great First Impression: MBG tells you how, Professional Image Guide and Ready to Mix and Mingle this Holiday Season.