Who we are
Mackay Bryne Group Inc. is an Ottawa based soft skills training company whose inception was predicated on client requests. MBG Inc. is a subsidiary of Lynne Mackay Image Consulting (LMI). LMI was founded in 1985 and continues to flourish today with engagements across the country. In response to market demand for communications skills training, Lynne expanded her company with the addition of Paul Byrne. As a Professor of Communications Skills, Paul’s vast experience and creative spirit inspired communications skills training to compliment LMI. Consequently he joined Lynne and went on to serve many of Canada’s Fortune 500 companies.
Bolstered by their success and ongoing client requests, Lynne Mackay and Paul Byrne formalized their partnership in the spring of 2000 and formed Mackay Byrne Group Inc.
Year 2011 marks the 26th Anniversary of LMI and celebrates the successes of Mackay Byrne Group Inc.. Now eleven years since its launch, MBG is a highly reputable and successful partnership in the Image Consulting and Performance Communications training field.
What we do
Enhancing a company’s work force competence and credibility through the personal and professional growth of individuals is our specialty. Our seminars renew the enthusiasm participants have for their work. Inspiring a commitment to success, for themselves, for colleagues, and for their organization, is the reason Canada’s Fortune 500 companies consistently retain us.
Attracting, and retaining, top talent means giving professionals opportunities for challenge and growth. Our training, by design, taps into the experiences and expertise of attendees. This experiential focus is what challenges, enlightens, and provides the opportunities for growth and enhanced communication competence.
Why we do it
Demonstrating personal and professional competence through appearance and communication is at the very core of what we do. The evidence is abundant and clear: the ‘soft’ skills of communication, in all its facets, are among the most important determinants to ones professional success. Organizations who engage employees to be better communicators consistently out perform their competitors using every business metric.
We at MBG Inc. believe so strongly in the importance and power of engaging professionals towards improved communication (appearance, speaking, listening, and thinking) that we consistently commit ourselves to a higher degree of excellence by living by the principles we establish for our clients. We don’t just ‘talk the talk’ ... we ‘walk the walk’ with you.
How we do it
We create educational climates that are psychologically safe (no lectures from on high), highly participatory, and professionally relevant. Our conference keynotes and one hour to full day seminars are customized to meet the behavioural objectives as determined by our clients. An in-depth consultation prior to the engagement uncovers the themes, purpose and objective of each session. With this in mind MBG tailors it content and delivery to best achieve the desired result and meet with ROI.
Lynne Mackay specializes in the delivery of individual consultations, keynotes, workshops and conferences that enhance a company's human resource credibility. These include personal image, networking, and business etiquette/professional behaviour programs. Lynne has travelled extensively in her 26 years of working with many Fortune 500 companies across North America. She has a 30 year background in personal appearance and image development and has counselled top executives in many well-known corporations. Her in-house seminars are dynamic and effective, providing valuable practical insights that can be applied by all who attend.
Commissioned Publications:
- First Impressions e-Learning program
- The Power of Your Image Canadian, Dental Association Publication
- The Professional Image of the Technician, Association of Field Service Management International
- First Impressions, Canadian Bankers Association
- Image: Your Competitive Edge, Canadian Professional Sales Association
- Guidelines on Appearance and Its Impact on Service, Bell Canada
- Image for Professional Women (interactive CD)
- We Dress For Business, Bombardier Inc.
Mr. Paul Byrne is a senior partner and trainer with Mackay Byrne Group; he is also a professor of communications skills in Ottawa, Ontario. As a professor, he’s been formally recognized for outstanding achievements in teaching and curriculum design. Corporate clients have been consistently rewarded with his ability to translate academic theory and psychological research into practical communication techniques for the workplace. His training design and delivery skills have been applauded by clients coast to coast.
His personal belief is that enhanced communication competence is a result of a heightened self-awareness, an appreciation of benefits (personal and organizational), and knowledge of easy to understand communication techniques and strategies. To this end, he consistently creates an environment that is psychologically safe, highly participatory, and above all, professionally relevant.
Paul has been facilitating personal communication skills training for over fourteen years. He has,
- A Masters Degree in Adult Education.
- Authored, and co-authored, numerous books and publications related to Performance Communication Skills in the workplace.
- Designed curriculum for the Province on Ontario.
- Enhanced the communication presence and competence of thousands of individuals nationwide.
- Developed and delivered Strategic Communication Skills training workshops for many Fortune 500 companies.
Paul is also an Ottawa based English Professor specializing in communication skills for the workplace.
